Frequently Asked Questions
Do you take special orders
We are a small bakery but we take special orders so please contact us. We’ll be happy to discuss your event and needs.
PHONE: 828-391-1661
Can I cancel my order?
Yes but refunds are determined by several factors…
- We will give a full refund if you cancel more than seven (7) days prior to your scheduled pickup date.
- Any money already spent to get special items for your orders cannot be refunded.
What forms of Payment do you accept?
We accept Credit/Debit Cards and Cash. We also accept Venmo. We do not accept personal checks.
Do you make cakes and desserts for weddings?
Currently, we do not make wedding cakes over two tiers. You must pick these up at the bakery because we do not deliver.
Flexibility to Adjust Your Date
Have a scheduling conflict? While we can’t promise that we can accommodate a date change, get in touch, and we’ll make every effort to accommodate your needs!
Simple and Transparent Billing Process
Secure your order by providing a 50% initial payment upfront. Final payment of the remaining 50% is required 5-7 days prior to your scheduled pick-up date. Items will not be made without payment in full.
Order Email
You will be sent an email of your order once we have discussed your order with you. This email will have your order details, Pickup date & time and your payment dates and amounts.
Refunds
We do not give refunds once you have picked up your order.